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Collection And Billing Officer

Reference: 18074

Deadline9th July, 2026
HoursFull Time/Permanent

Job Description

The role:
we are seeking a motivated and detail-oriented council tax billing and collection officers to join our revenues service and be part of our exciting improvement journey. this is a vital role in ensuring the accurate billing and collection of council tax, supporting the financial sustainability of the council and delivering excellent service to our residents.
about you

has a positive attitude and genuinely wants to help people
loves chatting with people and can explain things clearly (even the tricky stuff!)
has a sharp eye for detail and spots mistakes a mile off
knows a thing or two about council tax—or is keen to learn
enjoys solving problems and finding smart solutions
is comfortable using systems and tech (northgate experience is a bonus!)
works well in a team but can also fly solo when needed
can juggle tasks and stay cool under pressure
brings ideas to the table and isn’t afraid to speak up
wants to grow, develop, and make a real impact in the community

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