Business Operations Representative (Reception) : Business Operations Representative (Reception) Ref:15488

Details

This vacancy is ringfenced for unemployed 18-24 year olds. Job Description: Business Operations Representative (Reception) Company Background Kyzen is a young, vibrant firm that provides tailored accountancy, tax, and advisory services to sports professionals across football, rugby, cricket, and more. We understand that managing finances and compliance can be a challenge for athletes with demanding schedules. That’s why we build trusted relationships with our clients — helping them navigate both their day-to-day financial needs and long-term goals. Role Overview As a Business Operations Representative (Reception) at Kyzen Sports Accountancy, you will be the welcoming face of our firm and play a key role in the smooth running of our office operations. In addition to managing reception duties, you’ll support critical administrative and compliance processes, helping to maintain accurate client records and uphold the high standards of service our clients expect. This is an excellent opportunity for an organized, personable professional looking to develop their administrative and business operations skills within a dynamic and supportive team environment. Key Responsibilities Front of House • Greet clients and visitors warmly, creating a professional and welcoming first impression. • Manage incoming calls, handle inquiries, and direct calls or messages to the appropriate team members. • Oversee appointment scheduling and maintain meeting room diaries. Document & Compliance Administration • Coordinate with clients to collect, verify, and follow up on required documentation to ensure regulatory compliance. • Organize, catalog, and maintain client records and files both digitally and physically. • Monitor compliance checklists to ensure all documentation meets internal and external standards. Operational & Office Support • Assist with day-to-day office tasks, ensuring the reception area and office environment are tidy, well-organized, and presentable. • Accurately input and update client information and financial data in our systems. • Collaborate with the wider team to support document workflows and ad-hoc administrative needs. What We Offer • An engaging and supportive work environment, with a focus on professional growth. • Opportunities to develop broader skills in compliance, operations, and client service. • Competitive salary. • Benefits including company pension scheme, free on-site parking, and company events. • Monday to Friday working hours (no weekend work). Person Specification Essential • Previous experience in a reception, administrative, or document management role. • Excellent organizational skills and a meticulous eye for detail. • Strong written and verbal communication skills, with a friendly, professional manner. • Confident using office software (Microsoft Office Suite) and general office equipment. • Ability to manage multiple tasks and priorities, working independently or as part of a team. • Commitment to maintaining data accuracy and compliance. Desirable • Familiarity with sports industry language and client needs. • Basic understanding of tax or financial documentation. • Experience with compliance or regulated environments. Summary If you are an enthusiastic, detail-focused professional who enjoys creating great client experiences while keeping operations running smoothly, we’d love to hear from you. Join Kyzen Sports Accountancy and help support the financial wellbeing of athletes — while building your career in a dynamic and friendly firm.

Salary

22,400-30,000

Closing date

26/12/2025

hours

35hrs per week Monday-Thursday 9am-5.30pm Friday 10am-4pm

How to apply

This vacancy is ringfenced for unemployed 18-24 year olds due to the funding linked to this opportunity. If you are eligible, email your CV to emma.donaldson@liverpool.gov.uk quoting 'Business Operations Representative (Reception) in the email subject.