Community Transport Manager Ref:3006304

Community Transport Manager
Speke/Garston Minibus Agency
£25,000 - £30,000
37 Hours per week
Location: Liverpool City Region
Reports to: Speke/Garston Management Board of Trustees
Responsible for: Drivers and Scheduler


Experience and Knowledge

• A good knowledge of the local area
• A basic vehicle knowledge in order to be able to carry out a daily vehicle inspection and ensure that the mini bus is in a roadworthy condition
• Working and direct communication with elderly and vulnerable people and young children
• Management of invoicing, & other administrative processes
• Experience of managing people including recruitment (training will be provided for recruitment)
• Understanding of local transport services and section 19 permits
• Understanding of using an IT system

Education and Qualifications

• First Aid at Work trained or be capable of passing the First Aid at Work qualification
• Full Drivers licence to be able to drive Category D1 and D1E vehicles (Maximum 3 points)
• To be a competent driver of a minibus or larger vehicle
• Ability to take telephone bookings from customers when covering for schedulers
• Ability to learn and understand new systems
• Ability to lead a team and motivate people to complete tasks effectively and efficiently
• Ability to communicate effectively with a diverse range of individuals and organisations
• Ability to work on own initiative and resolve complex issues with the minimum of supervision
• Knowledge and understanding of a performance management and quality assurance systems
• Microsoft Office, including Word, Excel, Outlook and Internet Explorer (training can be given)
• Awareness of Safeguarding, Child Protection issues and the boundaries of professional relationships

Special Aptitudes

• To be physically fit to carry out drivers duties in the case of an emergency
• To have a caring, considerate, and courteous manner
• Demonstrates commitment to equality and diversity in both the delivery of service and in relationships with colleagues

Job Requirements

• To have a flexible attitude towards working hours being prepared to work evenings and weekends
• To be prepared to offer the highest standard of customer care to all passengers
• Driver Medical checks will be required to be taken annually

£25,000.00 - £30,000.00
Closing date
37 hours
How to apply
Email for application pack quoting Ref. 3006304JJS

Wanted – customer advisors

Liverpool City Council is recruiting Customer Service Advisors to provide advice and information in relation to all city council and partner agency services. Based in the historic Cunard Building, with the flexibility to work from home, this is a fantastic opportunity...

read more

Job success for Maureen with our support

Maureen became unemployed in November 2020 after experiencing hearing loss issues.  She was referred to Liverpool in Work by Liverpool City Council’s Benefits Maximisation Team.  Due to the pandemic and being unable to meet face to face, Maureen registered with Debbie...

read more

Coop UK Youth Endowment Fund seeks applications for grants

Coop UK's Youth Endowment Fund and #iwill Fund have come together to put young people’s voices at the heart of our shared mission to make communities safer, fairer places. The partnership is now looking for regional delivery partners to help recruit and support a...

read more

Take part in Liverpool Race Equality Taskforce’s survey

Young people – complete this survey and enter a prize draw. An online, confidential survey has been developed for young ethnic minority people aged between 11 and 18 years old to tell the taskforce about their experiences in the education system today. Everyone who...

read more