Port Operative Trainee Ref:3005972

The Liverpool Cruise Terminal is a 350-metre-long floating structure situated on the River Mersey enabling large cruise ships to visit. We aim to exceed passenger expectations at every stage of their journey. We change perceptions by ensuring guests experience Liverpool as the modern, thriving, dynamic, cosmopolitan destination we know it to be.

This is where you could come in; we are looking for a young person to join our team to work alongside our experience Port Operatives. Your training will include gaining experience in:

Interacting directly with members of the public as well as trade customers, you will be required to demonstrate a high degree of customer care.
You will be taught to safely and efficiently load and unload passengers and their baggage from cruise ships/vessels.
Handling baggage using the most suitable method, identifying correct destination and any factors requiring special attention. You will follow correct procedures for damaged, lost, unclaimed, unlabelled, unaccompanied, or suspect baggage promptly.
Assisting with the onshore mooring and vessel handling operations.
Monitoring travel documentation and assist security procedures such as search and screening.
You will have a direct role in responding to emergencies and in assisting passengers and third parties in the event of an emergency.
You will undertake an Introduction to Maritime and Port Logistics Level 3 course during your program.
You will keep yourself and others safe by adhering to safe working practices.
You will use all appropriate methods and systems, including ranged communication equipment such as VHF radio, for accurate and effective communication with customers, third parties and colleagues.


You will look to follow the City Council’s commitment to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken

It must be understood that every employee or trainee has a responsibility to ensure that their work complies with all statutory requirements with Standing Orders and Financial Regulations of the City Council and to ensure that all work functions are undertaken in accordance with health and safety legislation, codes of practice and the City Council’s safety plan.

This job is a Kickstart opportunity, ringfenced by DWP; you must be aged 16-24, claiming Universal Credit and prepared to register with the ESF Ways to Work project to apply.

Closing date
3 x Days at Liverpool Cruise Terminal 2 x Days at Hugh Baird Port Academy 25 hours. Flexible around LCT vessel calls to include 2 x days a week at Hugh Baird College. No unsocial hours or weekends but will require working outside mainly on the quayside. No on-call or shift requirement.
How to apply
You must be referred to this opportunity by your Jobcentre Plus Work Coach. You can request a referral through your Universal Credit Journal, stating the name of the employer, job title and job reference no of the position you would like to be referred to. Then email a CV and covering letter quoting job ref no 3005972 job title and employer name on both CV and covering letter and send by email to kickstart@liverpool.gov.uk

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