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Success Story

Helen was an unemployed lone parent who had previously completed her Health and Social Care training and had some experience working in a care home when she came across the NHS Traineeship.  Helen says, ‘I was bored at home once my son went to nursery, I was sat at home all day and I wanted to find a job’ Helen wanted a career as a Healthcare Assistant in the NHS but was worried that she did not have enough experience or references.  Helen didn’t have the relevant identity documents, required support with childcare and she was looking for a family friendly job.

Helen applied for the NHS Traineeship by emailing Liverpool in Work her CV and then completed a Wirral MET College Traineeship application form.  Helen attended an Information session at Royal Liverpool and Broadgreen University Hospital Trust and following interview with the employer, she was offered a HCA placement.  Helen commenced a 13 week Traineeship in November 2017 which consisted of 5 weeks employability including sessions delivered by Royal hospital staff. Helen attended the NHS Care Induction as well as the Skills for Health training.  Helen was taken through an occupational health appointment and Liverpool in Work funded her with a CitizenCard, Scrubs and childcare to help remove her barriers to employability.  Helen completed an 8-week placement on wards 6A / 6B. Helen was given a monthly renewable bus pass throughout the traineeship to enable her to commute.

After completing the traineeship, Helen was given a bank link to apply for a bank position as a HCA Bank position.  It took some time for Helen to complete the employment checks and reference requirements but in July 2018 Helen was offered a Bank Staff contract and commenced employment. 

Helen says,

‘Actually doing the placement on a ward helped me understand what it was like to work in a hospital.  I gained confidence in a supportive working environment and it is the only training I have completed which actually gave me the promised job at the end of the course.  I now work two long days 8am – 8pm and a ½ day which gives me the flexibility to raise my son and enjoy time with him around my work.  I love the flexibility of bank work and I am happy to stay working on the bank for the foreseeable future.  I have experienced many departments, AMU, Tropical diseases, diabetes, and I am able to build on my experience until a time comes where I want to increase my shifts or apply for a permanent position.  Thanks to Liverpool in Work, Wirral MET College and Liverpool Royal I am doing the work I have always dreamed of doing!’


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