ISG welcomes Charley Dillion

The Liverpool Regeneration Contractor’s Group (LRCG) is a voluntary meeting of contractors working across the city. It is delivered in partnership with Liverpool City Council, with key supporting partners including shared apprenticeship providers Calico Enterprise and Construction GTA.

The group partners are working collaboratively to meet Liverpool City Council’s requirements for the creation of jobs, apprenticeships (and other training opportunities), and to maximise opportunities for local SMEs. As there are many opportunities that cannot be delivered on one project alone, but are viable in the context of a pipeline of projects across contractors in the city, the group has adopted a partnership approach to fulfilling their mutual objectives. The contractor partners may change over time as different projects start and complete in the city. The aim is to have a positive economic and social impact in the city.

ISG was pleased to welcome Charley Dillon to their Liverpool Lime Street development in May 2016. Charley joined the team as a shared business administrator, carrying out admin duties and supporting project manager Shaun Boylan and the site team on an initial 3-month trial. She has now been with the business for eleven months.

Charley has almost completed her Level 2 Admin apprenticeship, and ISG has offered her the opportunity to continue working on site until the end of the project in July 2018.

We took the time to ask Charley what her journey through the shared apprenticeship scheme was like. Here is what she had to say:

What influenced you to work in construction as an apprentice admin?

I have always loved the idea of working alongside professionals in an office environment, and when the opportunity to work with one of the leading companies in the UK came up, I was delighted to join the team that is helping to build my city. Even better, I get to be a part of it and contribute to changing the face of Liverpool.

How did you find the application process?

I was extremely nervous as I was fresh out of school and it was my first ever career move, so I honestly didn’t think I would get the place. I was also nervous of the fact of being a girl and entering a very male-orientated industry, but when I arrived for my interview, it was all women facing me, which made me feel more comfortable and confident of the job.

Tell us about what kind of work and training you have completed as an apprentice on different sites?

When I first started my apprenticeship, I was clueless to the construction industry and clueless to why they would need office or admin people. But as I progressed, I quickly learned more about each company and how important each job role within it is. Admin people help the business thrive and complete the vital day-to-day tasks. For example, learning to use Conject. Conject is a bespoke software that is very important to a site as it controls all the latest drawings and gives you all the latest information for that drawing, e.g. when it was issued, comments, status, and what company it came from.
Since starting, I have learned correct office etiquette and how to speak formally via telephone calls and emails. I was also able to complete my on-site health and safety training, giving me with a green card.


Would you recommend this routeway to other young people interested in admin?

Definitely. Apprenticeships are good for a head start as you get to learn, as well as gaining experience from being in that environment. Overall, I feel like this apprenticeship has helped me to mature and overcome confidence issues. All while being paid!!

“Charley was employed by the scheme to work as a business admin supporting the LRCG Contractors. When Charley first started she was extremely shy and didn’t have much confidence in herself. Throughout her apprenticeship she has worked so hard to overcome her shyness and really embraced life on site working with construction teams. We are exceptionally proud of Charley and how much she has achieved her apprenticeship and how much her confidence has grown.”

Samantha Warren, Calico Shared Apprenticeship Scheme Advisor

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